New to Broadband? This guide explains the basics of what broadband is, why?it's so great and how to select an Internet Service Provider (ISP).
The UK broadband USO delivering 10 Mbps down and 1 Mbps up connection speeds gives people the right to request this speed starting on 20th March 2020
Broadband Interference is a common problem for broadband users and can affect your service. Find out how to find and remove sources of broadband interference.
Moving home? Before you order a phone line, broadband or TV, read this?guide on saving over ￡250!
Having problems with slow broadband speeds? This guide walks you through what might be causing your problems and how you an diagnose/fix them.
Resolving a Problem - This guide explains the steps you may wish to go through in an attempt to resolve a problem you have with your broadband service provider. It explains the processes both internally as well as how to use an Alternative Dispute Resolution service and finally taking your ISP to Small Claims Court.
Information on how Fibre to the Cabinet and Fibre to the Home (FTTH/FTTP) operates in the UK.
How satellite broadband works
How to switch broadband supplier and details of the core underlying switching processes that are used.
Explanation of the various networking options available in the residential environment
This guide will help you identify if your master socket is compatible with a BT Wholesale I-Plate or BT Broadband Accelerator.
Wondering what kind of telephone socket you have and which one is likely to be the master socket? This guide will have your answer.
Worried about looking after your children on the Internet? We have some tips on how to keep your little (and not so little) ones safe.
What is different about a business broadband connection? What should you be thinking about if you work from home?
A brief guide to online scams and how to avoid unwitting falling victim to one.
A number of broadband voucher schemes exist with varying voucher values and speeds